Home devices
Enhancing and simplifying using home internet devices.
Enhancing and simplifying using home internet devices.
Platform
My Role
Timeline
Mobile
Product design & Research
1.5 months (2024)
30% of GFiber customers use the app regularly. With a business goal of increasing app adoption in 2024, this project was initiated to address customers' feedback on the app store for more control around internet access for their devices.
Engage and educate
Device groups were designed to be visually appealing for interaction, and to educate customers on new and available features of the GFiber app.
Quick access to pause features
Customers can right away create pause settings for any number of devices to temporarily keep them from connecting to their home internet.
Parents want to create pause schedules on custom groups
WFH parents wanted to create groups like ‘Kids’ and ‘Office’ and set them on pause schedules.
Device level features
Device level features
Customers could access device details to permanently block devices, or to address their question "What is this connected to my Wi-Fi?"
Impact
Impact
(without any marketing/promotiom of this feature)
21k/mo visits to device mg home page
1.2k/mo devices paused/resumed
~550/mo device groups created
21k/mo visits to device mg home page
1.2k/mo devices paused/resumed
~550/mo device groups created
Team I worked with
Impact
1 Product Manager
1 Content Writer
Eng team (iOS and Android)
Help center team (supporting help content)
21k/mo visits to device mg home page
1.2k/mo devices paused/resumed
~550/mo device groups created
Evolution of the design
Evolution of the design
Let's work together 🥂
Reach out to me at [email protected]